90% of mobile users send text/SMS messages 56% of people use their mobile to research products. (Mobile Web Design Blog, Feb 2013)
Customer relationship management (CRM)
Consumers are used to managing their personal relationships with mobile phones, so it makes sense for businesses to manage customer relationships through the same medium.
Building a digital CRM system can be difficult and utilising it even more complex, which is why Incentivated offers comprehensive CRM solutions to clients that include building databases and distributing content to customers. Our CRM solutions can also integrate with your existing systems, and can be fully managable by the client.