• Micropologies: 'surprise & delight' for customer service

    • A simple mobile voucher solution for when customers contact your call centre

    • Send goodwill value via text / SMS, cheaper and quicker than posting paper vouchers

  • Micropologies: 'surprise & delight' for customer service

    • Administration control to prevent shrinkage

    • Usage reported by customer service rep

    • Can be redeemed in-store or online

    • Read more about micropologies

  • Virgin Holidays Mobile
    Site goes live

  • Wessex Water: Text-to-Landline customer service

  • Fly away with the London Luton Mobile Site

    • Delivers website tailored to airport visitors

    • Lists live flight arrival and departure times

    • Contains all shopping, security and journey planner information

  • Visit the website at m.london-luton.co.uk

    • The site has had 1.3 million visitors since launch

    • 34% of all Luton website visits are mobile

    • Read our London Luton Case Study

  • Marks & Spencer: in-store mobile coupons

  • 'White label' loyalty card
    app for retail clients

    • Fully-featured loyalty card hybrid application

    • Loyalty scheme features can be tailored from a menu of options to reflect the card scheme

    • Cross-platform (OS) app availability

  • Monsoon loyalty card app: always up-to-date

    • Content changes can be updated over the air

    • Never forget your 'card' and less purse clutter!

    • Real-time points balance, vouchers and history

    • Read more about the Monsoon Loyalty App

    • Our "micropologies" solution improves customer experience - unique digital vouchers with an immediate financial apology following any issue.

    • Our "micropologies" solution improves customer experience - unique digital vouchers with an immediate financial apology following any issue.

    • The Virgin Holidays transcoded site ensures that all holiday locations, listings and offers found on desktop can also be accessed on mobile devices.

    • The WW customer care team can contact customers about operational issues by SMS. Customers can be reached by Text-to-Landline if mobile is unavailable.

    • Luton Airport asked Incentivated to create a mobile optimised website, with the aim of reaching passengers on the move.

    • The Luton mobile site provides live flight and arrival times, travel, shopping and parking information all within one or two clicks.

    • M&S sent customers mobile coupons and vouchers offering discounts, which are then scanned into the till, via Incentivated's Iris platform.

    • Survey results from 26,000 UK customers led Ikano Financial Services to request a loyalty card app which could be provided to their retail clients.

    • Fashion retailer Monsoon has been the first client to adopt the app. Customers can sign up and join within the app, or register and use an existing card.

    • micropologies
    • micropologies
    • virgin
    • text to landline
    • luton
    • luton
  • M&S
    • monsoon
    • monsoon

Incentivated is an independent technology company with 10 years' experience operating exclusively in the mobile marketing services sector.

We help our international client base engage with their customers by designing, developing and delivering integrated acquisition, retention (CRM) and transaction (mCommerce) campaigns and services for mobile.

Our proprietary technology and specialist staff are well positioned to help brands, the public sector and charities to develop everything from enterprise messaging (SMS & MMS) through to mobile internet sites, to server side software or handset applications, including web apps, for 'smartphones' and feature-phones.

We also provide strategic, creative and technical advice for the use of mobile by businesses to raise awareness, deliver marketing ROI and provide customer service.

Contact us now to see how we can help your mobile marketing strategy.

© Incentivated Ltd, 2001-2015